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Volusion FAQ

Do you charge transaction fees?

No. We don’t believe in transaction fees. You worked hard for your profits – you should get to keep them.

Can I upgrade between plans?

Yes. You can change plans at any time by contacting our Account Services team.

How do I pay?

Simply enter your credit or debit card information on the checkout page. Each month, your card will be charged for the amount of your store plan. You can change credit card information at any time.

How do I accept payment from my customers?

You have a number of options to accept payment from your customers, such as PayPal and dozens of leading payment gateways. Volusion also offers affordable and convenient credit card processing services to meet all of your payment needs.

Is there a discount if I purchase multiple stores with Volusion?

Yes. When you purchase more than one store with us, you’ll save 10% on each additional store. Simply enter “Please apply multi-store discount” in the order notes, and once our billing team verifies, we’ll apply the discount to your order.

Do you offer a free trial?

Yes. We offer a free, 14-day trial of our shopping cart software, no commitment or credit card required. Simply sign up to get started.


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